Amazon Music: Songs & Podcasts typically offers a free trial for new users, allowing them to explore the service before committing to a paid subscription. There is also a free version with limited features and ads.

While an internet connection is required for streaming music and podcasts, users can download songs and episodes for offline listening without the need for a connection.

Users can contact support or send feedback through the Amazon Music app or website, where they can find help resources, FAQs, and options for reaching customer service directly.

You can manage or cancel your Amazon Music: Songs & Podcasts subscription through your Amazon account settings under the "Your Memberships and Subscriptions" section.