Genshin Impact is free to play, allowing players to download and experience the game without any upfront costs, although it offers in-game purchases for additional content and features.

Yes, Genshin Impact is an online game that requires a stable internet connection to play, as it features multiplayer elements and updates content regularly.

Players can contact Genshin Impact support or send feedback through the official website or in-game support feature, where they can submit tickets for assistance with any issues or inquiries.

To manage or cancel your Genshin Impact subscription, you can do so through the platform you used to purchase it, such as the PlayStation Store or the app store on your mobile device, following their specific instructions.