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Yes, players can submit suggestions and feedback through the in-game support feature or by visiting the official Pokémon Masters EX website.
Yes, Pokémon Masters EX may collect certain personal data to enhance user experience and for analytics purposes, as outlined in their privacy policy.
No, Pokémon Masters EX requires an internet connection to play, as it relies on online features and updates.
Since there are no subscriptions in the traditional sense, you can manage in-app purchases through your device's app store settings.
Pokémon Masters EX does not have a traditional subscription model; instead, it offers optional in-app purchases for items and features.
Unfortunately, if you lose your Customer Number, you will need to contact Customer Service for assistance in retrieving it.
You can reach our Customer Service through the in-game help menu or via our official website for assistance with your account.
Always log in through official channels and enable two-factor authentication if available. For concerns, reach out to Customer Service for guidance.
To activate your account, simply log in with your registered email or social media account. If you face issues, please contact Customer Service.
Customer Numbers cannot be changed. If you have issues related to it, please contact Customer Service for further support.